GovPayNet is a payment processing company that works on behalf of governmental agencies. The company is based in Indiana, serves several thousand agencies, and is over 20 years old. The company brings its experience to Securus Technologies. Securus is based in Texas, has served over 1.2 million inmates, and has worked with thousands of agencies. The company specializes in providing services for correctional facilities. On the internal side, the company provides management software, monitoring services, and much more. The external side includes services to keep inmates in touch with their loved ones. Affordable calling plans, video visitation, messaging, and commissary services are just a sampling of the many offerings.
GovPayNet was acquired to enhance the services Securus Technologies provides. Along with another recent financial services company acquisition of JPay; Securus hopes the companies will be able to get wireless containment systems and other projects to be implemented. WCS is a device that blocks contraband cell phone usage in facilities. This technology is anticipated to make facilities a much safer environment for everyone. Illegal devices have related to many crimes both inside and outside of facilities. The murder of an infant and a former corrections officer being shot inside his own home six times is a result of the dangers present with these devices. The tower used in WCS blocks the signal of the illegal phone from connecting to its network. The project has been reported to be incredibly successful in its testing phase.
Securus Technologies has also made news by becoming accredited with the Better Business Bureau. Improvements in customer service are most likely a reason the BBB scored Securus as an “A+” rated business. While the technological advancements are important and certainly necessary; Securus Technologies remains focused on connecting inmates with their loved ones. Their passion and dedication are being noticed and rewarded because of putting people first.